Security

Purpose
To establish the administrative, physical, and technical safeguards that protect PHI and other confidential information in compliance with HIPAA Security Rule, HHSC/CLASS Waiver standards, TMHP policies, and relevant state/federal law.

2.1 Administrative Safeguards

  1. Security Management Process

    • Risk Analysis: Conduct regular risk analyses (annually, at minimum) to identify threats/vulnerabilities.

    • Risk Management: Implement controls to mitigate identified risks.

  2. Workforce Security

    • Authorization & Supervision: Clearly define who has authorized access to PHI and under what conditions (align with the DUA’s “Authorized Users” and “Authorized Purposes”).

    • Termination Procedures: Remove access promptly upon workforce separation or change in role.

  3. Training

    • Annual Security Training: All workforce members must receive HIPAA security training annually and whenever policy or system changes occur.

    • Documentation: Keep records of training dates, attendees, and materials.

  4. Incident Response & Reporting

    • Define the process for reporting suspected or confirmed security incidents, including immediate notification to HHSC if Texas HHS Confidential Information is involved.

    • Outline escalation procedures and documentation requirements.

2.2 Physical Safeguards

  1. Facility Access Controls

    • Limit physical access to servers, file cabinets, or any location storing PHI.

    • Implement visitor sign-in logs, ID badges, locked doors, alarm systems, etc.

  2. Workstation Use & Security

    • Position screens away from public view.

    • Require time-out/screensaver lock after inactivity.

  3. Device & Media Controls

    • Inventory hardware and electronic media that store PHI.

    • Implement secure disposal of paper records and electronic media containing PHI (e.g., shredding, wiping, degaussing).

2.3 Technical Safeguards

  1. Access Control

    • Unique User IDs: Each user has a unique login to track usage.

    • Role-Based Access: Grant system access based on job function (“minimum necessary”).

    • Automatic Logoff: Configure system timeouts.

    • Encryption: Encrypt data at rest and in transit where feasible (especially any transmissions via external networks, including those with TMHP).

  2. Audit Controls

    • System activity logs for login attempts, file access, etc.

    • Periodic audit log reviews and risk detection.

  3. Integrity Controls

    • Use anti-malware, antivirus, and routine system scans to maintain data integrity.

  4. Transmission Security

    • Secure channels (VPN, TLS, SFTP) when transmitting PHI.

    • Policies preventing unencrypted PHI from being emailed externally without proper safeguards.

2.4 Contingency Planning

  • Data Backup & Disaster Recovery: Describe procedures for regular data backups and restoration testing.

  • Emergency Mode Operation: Ensure continuity of essential operations in the event of a disaster or outage.

2.5 Sanctions & Enforcement

  • Appropriate Disciplinary Measures: Noncompliance leads to sanctions, documented in workforce HR policies.

  • Monitoring & Audit: Ongoing monitoring ensures compliance with the DUA, CLASS Waiver, TMHP rules, and HIPAA Security Rule.

2.6 Policy Updates

  • Annual Review: Conduct at least once per year or when significant system or regulatory changes occur.

  • 60-Day Requirement: Update promptly when new HHSC/CLASS or DUA security requirements are identified.

“I’m constantly looking for ways to optimize my health and balance my life. This is the perfect solution.”

Ryan Jones

Co-Founder, Creation Metric

"Nourish is the only nutrition coaching system directly addressing digestive health and stress reduction. I loved the product and experience so much, I invested."

Robin Clark

Founder & CEO, Pear Health

"This is unlike anything I've ever experienced. It brings together a multi-faceted experience that allows you to fully disconnect from your cravings."

Ivy Rogers

Health Coach, Ivy Dietetics

“I’m constantly looking for ways to optimize my health and balance my life. This is the perfect solution.”

Ryan Jones

Co-Founder, Creation Metric

"Nourish is the only nutrition coaching system directly addressing digestive health and stress reduction. I loved the product and experience so much, I invested."

Robin Clark

Founder & CEO, Pear Health

"This is unlike anything I've ever experienced. It brings together a multi-faceted experience that allows you to fully disconnect from your cravings."

Ivy Rogers

Health Coach, Ivy Dietetics

Experience a new level of wellness — with Nourish.

Experience a new level of wellness — with Nourish.

Experience a new level of wellness — with Nourish.

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